Tour guests walking off the tour bus below the Warner Bros. water tower

Special Assistance

At Warner Bros., we strive to create an environment that is accessible to all of our guests. 

If you or a member of your group has questions regarding special assistance, please contact us prior to your visit by phone at 1-877-4WB-TOUR or via email at so that we may provide you with the best possible service.


Our carts are designed to accommodate most wheelchairs. In the event you need a loaned a wheelchair, we provide this service free of charge.  Our Guest Services Team are happy to discuss this and other accessibility concerns with you prior to your visit, so please make them aware of your specific needs.

Please Note:  For our Green Screen photo experience (WB Photo Bundle), wheelchairs and other mobility devices can be accomodated in the "Have You Seen This Wizard" and "Teen Titans Go" photo-op only.

Service Dogs

Registered service dogs are allowed on the tour. However, pets and all other animals are not permitted. We request that you please call the Tour Center prior to your visit.

American Sign Language (ASL) Interpreters

ASL interpreters are available upon request. If you require an interpreter during your visit, please contact our Tour Center 72 hours in advance so that we may guarantee this service for you.