Studio Tour is Temporarily Closed Effective March 13
While there have been no reported cases of COVID-19 (coronavirus) at Warner Bros. Studio Tour Hollywood, out of an abundance of caution and in the interest of the health and well-being of our guests, employees and community partners, we have made the decision to temporarily close the Studio Tour in Burbank effective the morning of March 13.
When will the Tour re-open to the public?
Answer: We will be monitoring the situation carefully on an ongoing basis and will update our website and social media channels once the tour is re-opened.
I purchased tickets already, can I re-book for a later date or get a refund on my purchase?
Answer: Yes, all tickets are fully refundable. Please email us at firstname.lastname@example.org to reschedule for a later date or to arrange for your refund. We ask for your patience given the volume of emails we are receiving.
I purchased tickets through a third party, can you help with that?
Answer: If you purchased a ticket from one of our partners (Expedia, Starline, Go Los Angeles and others), please contact them directly for a refund.
How can I purchase tickets to visit Warner Bros. Studio Tour Hollywood?
Answer: On-line. The most convenient way to purchase tickets is through our website at wbstudiotour.com and clicking the “Buy Tickets Now” button located at the top of our website. Online purchases allow you to print your tickets at home for your convenience.
Are tickets available for purchase on-site?
Answer: We recommend that you purchase your tickets in advance through our website. Booking online provides you our best-value and prices may be higher at the main entrance. Tickets on-site are sold on a "first come, first served" basis.
How far in advance should I purchase my tickets?
Answer: Warner Bros. Studio Tour Hollywood is a popular attraction and availability is limited so we recommend buying your tickets as early as possible to avoid disappointment.
The dates I want to book are not available. What do I do?
Answer: It could be that your chosen time is sold out. We recommend selecting another day, or contacting the Tour Center at +1 (818) 977-8687.
What areas of the studio does the tour visit?
Answer: As a working film and TV studio, some back lot sets and sound-stages may not be available for visitation due to production requirements. The tour route may vary daily based on the studios’ production needs. Your tour will visit our backlot exterior sets, a working soundstage, the Batmobile Collection, DC Universe Exhibit, the Wizarding World of Harry Potter and Fantastic Beasts and more. Once you’re done with the guided portion of the Studio Tour, you’ll be able to get up close and personal in our interactive soundstage experience, Stage 48: Script to Screen. Here you can take a photo on the Central Perk couch, see the real sets from The Big Bang Theory, or practice your Quidditch skills via green screen. Before you leave, you can check out the Warner Bros. Studio Store where you’ll find a wide variety of gifts for the TV and film fanatics in your life.
How long do the tours last?
Answer: You can expect the total Studio Tour experience, including the guided portion of the tour and a self-guided walk-through of Stage 48: Script to Screen, to last for around three hours. For the Classics Tour, please allow three hours in your schedule to complete the tour, while our Deluxe Tour guests will enjoy a 6 hour tour experience. Tours leave within 30 minutes of your scheduled time, so plan accordingly so that you won’t miss the fun!
Is photography allowed at the studio?
Answer: Your knowledgeable guide will advise which areas of the Studio Tour are permitted for photography. As it is a working film studio, we hope you can keep some of our secrets. Video is not permitted. For media relations, please click our media relations page
Will I see celebrities on the tour?
Answer: Warner Bros. Studios is one of the busiest major motion picture and television studios in the world. Our tour is a unique behind-the-scenes glimpse of everyday working life here at the studio. There is always the possibility of seeing key studio personnel, including well known faces. However, we cannot guarantee you will see celebrities during your tour.
How do I get to Warner Bros. Studio Tour Hollywood?
Answer: Warner Bros. Studio Tour Hollywood is located at 3400 Warner Blvd, Burbank, CA 91505. For maps and transportation options, please visit our Directions page.
Where can I park my car?
Answer: Our parking lot is located at 3400 Warner Blvd. Burbank, CA 91505. Parking is available underground at the Tour Center for $15 per vehicle. RV’s, trailers and trucks are not permitted inside the guest parking lot. For more information see our Directions page.
Where can taxis or ride-share cars (Lyft or Uber) pick-up and drop-off?
Answer: If traveling to the studio by a taxi or a ride-share program including Uber or Lyft, please request your drop off location at 3400 Warner Blvd., Burbank, CA 91505. This will have you dropped off directly in front of the Tour Center in the loading zone located at the corner of Avon St. and Warner Blvd.
How early should I arrive to the studio for my scheduled tour and what do I need to bring to check-in?
Answer: Plan on arriving 30 minutes prior to your designated tour time to give yourself enough time to park and check-in. Note that each guest is required to pass through a metal detector and produce a form of legal photo identification prior to entering the premises. Please do not bring large bags.
Are guide dogs allowed on tour?
Answer: Yes, we welcome registered service dogs on studio tours. If you plan to bring a registered service dog, please contact the Tour Center before your visit by calling +1 (818) 977-8687. Please note that other animals and pets are not allowed on studio tours.
Are there any American Sign Language (ASL) interpreters available for Studio Tour guests?
Answer: Yes, ASL interpreters are available to guests as needed. If you need an interpreter, contact the Tour Center 72 hours before your tour at +1 (818) 977-8687 to ensure that we can make arrangements prior to your visit.
I require the use of a wheelchair. Can the tour tram accommodate my wheelchair?
Answer: In most cases, the answer is yes. We have carts designed to accommodate most wheelchairs. Please contact the Tour Center at +1 (877) 492-8687 ahead of time and we will have one of these trams ready for you. Some larger, electric wheelchair models are not safe to put on these vehicles and in such instances, we will conduct the tour without the use of the carts. We also have wheelchairs available for loan at the Tour Center free of charge.
While there have been no reported cases of COVID-19 at Warner Bros. Studio Tour Hollywood, out of an abundance of caution and in the interest of the health and wellbeing of our guests, employees and local community we have made the decision to temporarily close the Studio Tour in Burbank.
Please email us at email@example.com to refund or reschedule your tour.
Please check our FAQ page for additional information.