Does the WB Studio Tour require vaccinations?
Answer: Yes, all persons age 12 and over must show proof of full FDA or WHO-approved COVID-19 vaccination, or a negative test taken within 72 hours of visit, prior to entry.
I’m not full vaccinated, but in the process. Can I still visit the tour?
Answer: You won’t be able to visit until you are fully vaccinated or be able to provide a negative test taken within 72 hours of visit. Our call center is happy to reschedule your visit date as needed. They can be reached at firstname.lastname@example.org or calling (818) 977-8687 during our business hours.
Is a vaccine booster required to be fully vaccinated?
Answer: At this time, the CDC currently defines "fully vaccinated" as 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s / Janssen vaccine.
Will you accept a photo of my vaccination card?
Answer: Yes, you can show the card, a photo of the card as a separate document, or a photo of card on a phone or device. Your ID must match the vaccination card.
I lost my vaccination card, can I go on the tour?
Answer: A digital vaccination record issued by the California Department of Public Health (CDPH) or an approved company (Healthvana, Carbon Health, CommonPass, CLEAR Health Pass, VaxYes) are acceptable.
I’m not vaccinated, can I get a refund?
Answer: If you purchased your ticket directly from our website, our call center will be able to process your refund. They can be reached at email@example.com or calling (818) 977-8687 during our business hours.
I have an exemption from vaccination. May I see still go on the tour?
Answer: Currently, only guests age 12 and over who show proof of full FDA or WHO-approved COVID-19 vaccination, or a negative test taken within 72 hours of visit, may go on the tour.
What health and safety precautions are in place?
Answer: Your health and safety is our priority. We follow all mandated city, state and federal CDC guidelines. You acknowledge that exposure to COVID-19 is an inherent risk in any public location where people are present and, by visiting Warner Bros. Studio Tour Hollywood, you voluntarily assume all risks related to exposure to COVID-19.
Are there any exceptions for the mask requirement while at the tour?
Answer: All guests, regardless of vaccination status, are required to wear a mask while on studio property at all times except when enjoying food and beverages. We are unable to make any exceptions to our policy in order to protect the health and well being of our staff, guests and production partners.
What about special events like Friendsgiving, Horror Made Here and Gilmore Girls Holiday?
Answer: Friendsgiving, Horror Made Here and Gilmore Girls Holiday will not be produced this year. We hope to bring them back in the future.
How can I purchase tickets to visit Warner Bros. Studio Tour Hollywood?
Answer: Online. The most convenient way to purchase tickets is through our website at wbstudiotour.com and clicking the “Buy Tickets Now” button located at the top of our website. Online purchases allow you to print your tickets at home for your convenience.
Are tickets available for purchase on-site?
Answer: All tour bookings must be made in advance. Walk-up ticket sales are currently unavailable. We recommend you book your tour well in advance of your arrival date.
How far in advance should I purchase my tickets?
Answer: Warner Bros. Studio Tour Hollywood is a popular attraction and availability is limited so we recommend buying your tickets as early as possible to avoid disappointment.
The dates I want to book are not available. What do I do?
Answer: It could be that your chosen time is sold out. We recommend selecting another day, or contacting the Tour Center at +1 (818) 977-8687.
What days will the tour operate.
Answer: The Studio Tour is now open five days a week, closed on Tuesday and Wednesday.
What areas of the studio does the tour visit?
Answer: As a working film and TV studio, some areas of the lot may not be available for visitation due to production requirements. The tour route may vary daily based on the studio’s production needs. Your tour begins at the Storytelling Showcase at our welcome center where you will learn about the nearly 100-year history of the studio. After you watch a brief introductory film, you will meet one of our expert tour guides who will take you on to the back lot in one of our custom tour carts. You will explore back-lot sets and other production areas and learn how we bring stories to life on the big and small screen. The midway point of the tour is Stage 48: Script to Screen, where you will start the self-guided portion of the tour and explore the actual Central Perk set from Friends, the Big Bang Theory sets, Classic Costumes and explore the Art of Sound in our Post Production Area. Dining is available at our newly expanded Central Perk Café where you can enjoy our New York deli-inspired menu in recreations of your favorite Friends sets. Once you finish at Stage 48, you will make your way to our grand finale, Action and Magic Made Here, where you can explore recreated sets, props and costumes from the DC Universe and the Wizarding World of Harry Potter and Fantastic Beasts. Your tour concludes in our Celebration of Awards Season, where you get your red-carpet moment. Shop in the all-new studio store for exclusive merch from your favorite films and TV shows.
How long do the tours last?
Answer: You can expect the total Studio Tour experience, including the guided portion and self-guided areas to last about 3 hours. You will spend about 1hr 15 min with your guide and the remainder will be self-paced. Our guides are located throughout the self-guided experiences to answer any questions you may have about the Studio. Plan to spend about 1hr 45min between Stage 48, Action and Magic Made Here and The Studio Store.
Is photography allowed at the studio?
Answer: Your knowledgeable guide will advise which areas of the Studio Tour are permitted for photography. As it is a working film studio, we hope you can keep some of our secrets. Video is not permitted. For media relations, please click our media relations page
Will I see celebrities on the tour?
Answer: Warner Bros. Studios is one of the busiest major motion picture and television studios in the world. Our tour is a unique behind-the-scenes glimpse of everyday working life here at the studio. There is always the possibility of seeing key studio personnel, including well known faces. However, we cannot guarantee you will see celebrities during your tour.
How do I get to Warner Bros. Studio Tour Hollywood?
Answer: Warner Bros. Studio Tour Hollywood is located at 3400 Warner Blvd, Burbank, CA 91505. For maps and transportation options, please visit our Directions page.
Where can I park my car?
Answer: Our parking facility is located at 3400 Warner Blvd. Burbank, CA 91505, Covered parking is available at the Tour Center for $15 per vehicle. RV’s, trailers and trucks are not permitted inside the parking structure. For more information see our Directions page.
Where can taxis or ride-share cars (Lyft or Uber) pick-up and drop-off?
Answer: If traveling to the studio by a taxi or a ride-share app, please request your drop off location at 3400 Warner Blvd., Burbank, CA 91505. This will have you dropped off directly in front of the Tour Welcome Center in the loading zone on Warner Blvd.
How early should I arrive to the studio for my scheduled tour and what do I need to bring to check-in?
Answer: Plan on arriving 30 minutes prior to your designated tour time to give yourself enough time to park and check-in. Note that each guest is required to pass through a metal detector and produce a form of legal photo identification prior to entering the premises. Please do not bring large bags.
Are guide dogs allowed on tour?
Answer: Yes, we welcome registered service dogs on studio tours. If you plan to bring a registered service dog, please contact the Tour Center before your visit by calling +1 (818) 977-8687. Please note that other animals and pets are not allowed on studio tours.
Are there any American Sign Language (ASL) interpreters available for Studio Tour guests?
Answer: Yes, ASL interpreters are available to guests as needed. If you need an interpreter, contact the Tour Center 72 hours before your tour at +1 (818) 977-8687 to ensure that we can make arrangements prior to your visit.
I require the use of a wheelchair. Can the tour tram accommodate my wheelchair?
Answer: In most cases, the answer is yes. We have carts designed to accommodate most wheelchairs. Please contact the Tour Center at +1 (877) 492-8687 ahead of time and we will have one of these trams ready for you. Some larger, electric wheelchair models are not safe to put on these vehicles and in such instances, we will conduct the tour without the use of the carts. We also have wheelchairs available for loan at the Tour Center free of charge.