How can I purchase tickets to visit Warner Bros. Studio Tour Hollywood?
Answer: On-line. The most convenient way to purchase tickets is through our website at wbstudiotour.com and clicking the “Buy Tickets Now” button located at the top of our website. Online purchases allow you to print your tickets at home for your convenience.
Are tickets available for purchase on-site?
Answer: We recommend that you purchase your tickets in advance through our website. Booking online provides you our best-value and prices may be higher at the main entrance. Tickets on-site are sold on a "first come, first served" basis.
How far in advance should I purchase my tickets?
Answer: Warner Bros. Studio Tour Hollywood is a popular attraction and availability is limited so we recommend buying your tickets as early as possible to avoid disappointment.
The dates I want to book are not available. What do I do?
Answer: It could be that your chosen time is sold out. We recommend selecting another day, or contacting the Tour Center at +1 (818) 977-8687.
What is your cancellation policy?
Answer: Your payment will be refunded in full if the cancellation is made with twenty-four (24) or more hours in advance of your reservation. If the cancellation is made less than 24 hours in advance, we are unable to offer a refund. We will also provide a refund in the event of security, safety or similar closures. In the event we are unable to provide the tour for any reason, we will refund affected tickets. For Group Tickets, a non-refundable deposit of 50% of the total cost is required two (2) weeks in advance of your reservation.
What constitutes a group?
Answer: Parties of 25 or more guests are considered to be groups for Studio Tours. Parties of 13 or more guests are considered to be groups for Deluxe Tours. Groups are eligible for discounted rates. If you would like to arrange a group tour, or if you are a destination management company or school, please contact a coordinator in our Group Sales center at +1 (818) 977-1943.
I need to reschedule my tour. Is this possible?
Answer: Rescheduling a tour is subject to availability and the refund policy above. There are two ways in which you can modify your booking details by calling the Tour Center at +1 (877) 492-8687. Please have your booking information ready so our staff can assist you as efficiently as possible.
What is Gilmore Girls Holidays at Warner Bros. Studio Tour Hollywood?
Answer: Once you complete your tour at Stage 48: Script to Screen, you will be able to access Gilmore Girls Holiday. Stars Hollow will come to life on the actual backlot-set where the show was filmed. This year we are dressing the exterior sets of Luke’s Diner, Stars Hollow High School, The Gazebo and Lorelai’s Home. There will be plenty of photo opps as you immerse yourself and relive your favorite moments from the show. Enjoy holiday-themed food and some of Lorelai’s favorites for purchase in Lorelai’s yard. Be sure to stop by the pop-up show for exclusive Gilmore Girls merch.
What is new to Gilmore Girls Holiday this year?
Answer: This year, we’ve decorated the exterior sets of Luke’s Diner and Stars Hollow High School for fans to take plenty of photos in front of the original sets. Additionally, the iconic Gazebo will be decked out in holiday décor for the perfect Gilmore moment.
When does Gilmore Girls Holiday begin and end?
Answer: Gilmore Girls Holiday is included as part of the Studio Tour, Classics Made Here Tour, and Deluxe Tours starting from December 21, 2019 to January 5, 2020.
Do I need a separate ticket / can I buy a ticket only for Gilmore Girls Holiday?
Answer: Gilmore Girls Holiday is included as part of the Studio Tour, Classics Made Here Tour, and Deluxe Tours; you do NOT need a separate ticket. You cannot buy tickets for only the Gilmore Girls Holiday portion as it is included with your tour.
Is the meal included with Gilmore Girls Holiday, and what type of food will be offered?
Answer: The meal is NOT included and can be purchased onsite. Dining options for purchase feature a holiday-style meal, pizza, hamburgers, chicken tenders, hot dogs and other Lorelai favorites, including Pop-Tarts® and coffee. There will also be vegetarian and gluten free options available for purchase.
Will there be merchandise available for purchase?
Answer: Yes! Exclusive Gilmore Girls merchandise, such as spirit jerseys, mugs, keychains, notepads, hats and more, will be available for purchase from the Gilmore Girls pop-up shop located in Lorelai’s house.
What areas of the studio does the tour visit?
Answer: As a working film and TV studio, some back lot sets and sound-stages may not be available for visitation due to production requirements. The tour route may vary daily based on the studios’ production needs. Your tour will visit our backlot exterior sets, a working soundstage, the Batmobile Collection, DC Universe Exhibit, the Wizarding World of Harry Potter and Fantastic Beasts and more. Once you’re done with the guided portion of the Studio Tour, you’ll be able to get up close and personal in our interactive soundstage experience, Stage 48: Script to Screen. Here you can take a photo on the Central Perk couch, see the real sets from The Big Bang Theory, or practice your Quidditch skills via green screen. Before you leave, you can check out the Warner Bros. Studio Store where you’ll find a wide variety of gifts for the TV and film fanatics in your life.
How long do the tours last?
Answer: You can expect the total Studio Tour experience, including the guided portion of the tour and a self-guided walk-through of Stage 48: Script to Screen, to last for around three hours. For the Classics Tour, please allow three hours in your schedule to complete the tour, while our Deluxe Tour guests will enjoy a 6 hour tour experience. Tours leave within 30 minutes of your scheduled time, so plan accordingly so that you won’t miss the fun!
Is photography allowed at the studio?
Answer: Your knowledgeable guide will advise which areas of the Studio Tour are permitted for photography. As it is a working film studio, we hope you can keep some of our secrets. Video is not permitted. For media relations, please click our media relations page
Will I see celebrities on the tour?
Answer: Warner Bros. Studios is one of the busiest major motion picture and television studios in the world. Our tour is a unique behind-the-scenes glimpse of everyday working life here at the studio. There is always the possibility of seeing key studio personnel, including well known faces. However, we cannot guarantee you will see celebrities during your tour.
What languages are the Studio Tours offered in?
Answer: Our studio tours are offered in English, Spanish, French, and Mandarin at this time, with ASL interpreted tours also available.
Are tours offered when it is raining?
Answer: Yes, the studio tour is open seven days a week except for Christmas Day. During inclement weather, your tour guide will try to limit the time spent outside and focus more of the visits to indoor or covered areas.
Are there any restrictions?
Answer: Video photography and large bags are not allowed. Minors (Under Age 18) must be accompanied by an adult and children under 8 are not permitted. A form of legal photo identification is required to be shown during check-in.
Are Deluxe Tours available everyday of the week?
Answer: Our Deluxe Tours are available Monday to Friday and depart every hour between 9am and 11am. Please check those days for availability when booking your tickets online.
Are Classic Tours available everyday of the week?
Answer: Our Classic Tours are currently available daily from 8:30 a.m. and 2:00 pm. Time are subject to change so please check those days for availability when booking your tickets online.
How do I get to Warner Bros. Studio Tour Hollywood?
Answer: Warner Bros. Studio Tour Hollywood is located at 3400 Warner Blvd, Burbank, CA 91505. For maps and transportation options, please visit our Directions page.
Where can I park my car?
Answer: Our parking lot is located at 3400 Warner Blvd. Burbank, CA 91505. Parking is available underground at the Tour Center for $15 per vehicle. RV’s, trailers and trucks are not permitted inside the guest parking lot. For more information see our Directions page.
Where can taxis or ride-share cars (Lyft or Uber) pick-up and drop-off?
Answer: If traveling to the studio by a taxi or a ride-share program including Uber or Lyft, please request your drop off location at 3400 Warner Blvd., Burbank, CA 91505. This will have you dropped off directly in front of the Tour Center in the loading zone located at the corner of Avon St. and Warner Blvd.
How early should I arrive to the studio for my scheduled tour and what do I need to bring to check-in?
Answer: Plan on arriving 30 minutes prior to your designated tour time to give yourself enough time to park and check-in. Note that each guest is required to pass through a metal detector and produce a form of legal photo identification prior to entering the premises. Please do not bring large bags.
How should I dress when visiting the Warner Bros. Studios?
Answer: Comfortable attire is suggested and we recommend that you wear comfortable walking shoes. Many of the areas of the tour are outdoors so appropriate precautions should be taken. We suggest you avoid wearing sandals, leather-soled shoes, high heels and open-toe shoes.
Are guide dogs allowed on tour?
Answer: Yes, we welcome registered service dogs on studio tours. If you plan to bring a registered service dog, please contact the Tour Center before your visit by calling +1 (818) 977-8687. Please note that other animals and pets are not allowed on studio tours.
Are there any American Sign Language (ASL) interpreters available for Studio Tour guests?
Answer: Yes, ASL interpreters are available to guests as needed. If you need an interpreter, contact the Tour Center 72 hours before your tour at +1 (818) 977-8687 to ensure that we can make arrangements prior to your visit.
I require the use of a wheelchair. Can the tour tram accommodate my wheelchair?
Answer: In most cases, the answer is yes. We have carts designed to accommodate most wheelchairs. Please contact the Tour Center at +1 (877) 492-8687 ahead of time and we will have one of these trams ready for you. Some larger, electric wheelchair models are not safe to put on these vehicles and in such instances, we will conduct the tour without the use of the carts. We also have wheelchairs available for loan at the Tour Center free of charge.